Understanding/Monitoring your Prescription Status

From Prescriptions - Request History:

All your requests are displayed with one of the following statuses:

  • In Progress - A new request which has not been processed by your GP practice yet
  • Not Processed - An outstanding request that has not been processed by your GP practice and is older than 5 days
  • Processed - A request that has been processed and is ready to collect
  • Rejected - A request refused by your GP practice

Whilst processing your prescription request a message can be added to it by your GP practice, click to view the message which displays in red